There was also damage to the inside of the plane. A replacement aircraft was sent to continue the route to Sacramento. “JetBlue care team members are being sent to assist injured customers, and a replacement aircraft is en route to Rapid City for customers continuing on to Sacrament,.” the JetBlue company said in a statement. A coincidence: in May, eight passengers were injured when a JetBlue flight from San Juan, Puerto Rico, to Orlando experienced turbulence. JetBlue is an American low-cost airline and the 5th largest airline in the United States. The company is headquartered in the Long Island City neighborhood of the New York City borough of Queens, with its main base at John F. Kennedy International Airport. JetBlue serves 97 destinations in the U.S., Mexico, the Caribbean, Central America, and South America.