“Justice may be denied, because of a locked phone or an encrypted hard drive,” Comey said. He specified that authorities want to do the surveillance in transparency “We want to use the front door, with clarity and transparency, and with clear guidance provided by law,” including court orders, he added. Communications Assistance for Law Enforcement Act (CALEA) from 1994 is cited by both, the head of FBI and the sustainers of privacy rights of customers. Christopher Soghoian, the American Civil Liberties Union’s principal technologist, wrote in a blog post four years ago that CALEA explicitly protects the right of a telecommunications company to build encryption to which only the customer possesses the cryptographic keys. For the instant no explicit answers from the big communications companies to this FBI request.