Oxygen masks fell from the cabin and passengers were told by the crew to get into the brace position. Passengers panicked. Later they have criticized the airline for what they claim was a chaotic response “The panic was escalated because of the behavior of staff who were screaming, looked tearful and shocked,” a passenger said. “We were all pretty much saying goodbye to each other. It was really upsetting,” another passenger declared.
Some people thought there was a terrorist on the plane. The plane landed safely in Perth, with passengers rescheduled for later journeys. There have been no report of injuries to passengers or crew. “The safety of our guests is our utmost priority,” the airline said in a statement. PT Indonesia AirAsia, which is based in Tangerang, is jointly owned by PT Fersindo Nusaperkasa (51%) and Malaysia-based AirAsia Investment Limited (49%). “AirAsia Indonesia apologizes for any inconvenience caused.” The scare comes four months after another AirAsia flight was forced to return to Perth because of an engine failure, when the pilot urged passengers to say a prayer.