Some people got refunded and there are online tutorials about how to obtain it. In fact, what was the entire subject of the latest Pokemon Go update ? Avatars can now be re-customized from the Trainer profile screen; some memory issues have been improved; Pokemon details screen were updated; there were adjusted battle move damage values for some Pokémon; it was modified the battle damage calculation; various bug fixes during wild Pokémon encounter were performed; achievement medal images was updated; certain Gym animations were refined and, again, footprints of nearby Pokémon feature were removed. There is a hope that things will change again. The creator of the game, Niantic, has not interest to lose customers.