She was left with permanent scarring The incident with a 190-degree Venti size coffee happened at a drive-through outlet in Jacksonville as she took the hot drink from an employee and prepared to pass it to her passenger. The jury decided she must be rewarded $85,000 for life-altering disfigurement, pain and suffering and more than $15,000 to cover medical bills. Even after being sanctioned this way, Starbucks maintains its defensive position affirming: “As we said in trial, we stand behind our store partners in this case and maintain that they did nothing wrong.” “It was good to see a just result,” ” Mogavero’s lawyer, Steve Earle said. The coffee chain is considering an appeal. Various reactions covered this subject online after it became viral. “People may never learn that coffee is hot or that they have to be careful with containers of hot liquids,” was one opinion with many similar replicas.