iPhone6 error 53 scares users into avoiding service repairs done outside Apple Stores

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A strange error message called “Error 53” appears on the screen of previously mentioned devices. This error can’t be reportedly fixed nor can it be cleared. At the Apple store the user gets the explanation that this is not covered in a standard warranty since it’s a hardware problem caused by the user. Not only is the unlucky user put in the situation to buy a new phone but any unsaved data from the device, like photos or messages, is gone forever as it can no longer be recovered.

When asked why the company decided not to budge on the attributed severity of Error 53 seen now in devices that were working perfectly before updating to the latest iOS 9 an Apple spokesperson had the following to say: “We protect fingerprint data using a secure enclave, which is uniquely paired to the Touch ID sensor. When iPhone is serviced by an authorized Apple service provider or Apple retail store for changes that affect the Touch ID sensor, the pairing is re-validated…

This check ensures the device and the iOS features related to Touch ID remain secure. Without this unique pairing, a malicious Touch ID sensor could be substituted, thereby gaining access to the secure enclave. When iOS detects that the pairing fails, Touch ID, including Apple Pay, is disabled so the device remains secure.”

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