Game publisher EA said that everyone who bought SimCity and activated it before March 18 will be able to download another free game of his/her choice from EA’s entire game catalog. This step is not just some way for EA to save its reputation and calm down angry gamers because at the same time Electronic Arts is working on fixing the current server issues.
According to a blog post from the EA.com news section the company has increased server capacity by 120 percent in the last 48. EA continued “We’re close to fixed, but not quite there. The number of disrupted experiences has dropped by roughly 80 percent. The number of people who have gotten in and built cities has improved dramatically.”
EA noticed problems with its simulation game right from the start and did everything it could to minimize the impact these problems had on the user. This is why after cutting “non-critical” game-play features one by one EA eventually ended up cutting a very basic feature “cheetah speed”. Unfortunately this was not enough.
People were still not having a good enough experience and the blame was first thrown at the initial beta tests. The company explained: “A lot more people logged on than we expected. More people played and played in ways we never saw in the beta. OK, we agree, that was dumb, but we are committed to fixing it.”